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    Volty ID
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    • Printers
    • Software
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    • Setup

    Register Your Printer

    Activate your warranty, software, and personalized support

     

    FAQ

    Why do I need to register my printer?

    Registration is the single step that sets everything up at once: your Volty ID account, your 75-day software trial, your user seats (up to 10), and your activation key. It takes about 2 minutes and you only do it once.

    Where do I find my printer serial number?

    The serial number is on a sticker on the bottom of the printer and on the side of the box your printer came in. It usually starts with VX followed by digits. If you can't find it, call (877) 600-1120 and we'll help locate it from your order.

    How many users should I add?

    Add the number of people who'll need to design or print badges. Every Volty ID subscription covers up to 10 users (one paid, nine free), so there's no cost benefit to adding fewer than you need. Common picks: small office uses 2–3, mid-size organization uses 5–7, larger team uses all 10.

    Can I add more users later?

    Yes. To add users after registration, call (877) 600-1120 Option 2 or email cs@voltyid.com and we'll add the sub-licenses (up to 10 total).

    Does the 75-day trial start now or when I install the software?

    The trial starts at registration — the moment you complete this step. You'll see your trial countdown in your voltyid.com account. Install the software whenever you're ready; the trial runs from the registration date.

    Unbox Your Printer

    Let's ensure you've got everything you need

    unboxing

    Carefully unpack your printer and confirm all listed items are included

    Carefully unpack your printer and confirm all listed items are included

    Checklist modal items:

    • unboxing

      VX100 Single sided ID Card Printer + Integrated Software

    • unboxing

      Volti ID Card Software - Starter Edition

    • unboxing

      Volty ID Premium CR80 30 Mil Graphic Quality PVC Cards - 300 Pack

    • unboxing

      Volty Color Ribbon for Volty ID printers

    • unboxing

      Volti A11 Full HD 1080p Photo ID Camera

    • unboxing

      Power Cable & Adapter

    • unboxing

      USB Cable

    • unboxing

      Cleaning Kit (roller, stick,cards)

    • unboxing

      Warranty Card

    Something missing? Contact Us Immediately
    Continue

    FAQ

    Why do I need to register my printer?

    Registration is the single step that sets everything up at once: your Volty ID account, your 75-day software trial, your user seats (up to 10), and your activation key. It takes about 2 minutes and you only do it once.

    Where do I find my printer serial number?

    The serial number is on a sticker on the bottom of the printer and on the side of the box your printer came in. It usually starts with VX followed by digits. If you can't find it, call (877) 600-1120 and we'll help locate it from your order.

    How many users should I add?

    Add the number of people who'll need to design or print badges. Every Volty ID subscription covers up to 10 users (one paid, nine free), so there's no cost benefit to adding fewer than you need. Common picks: small office uses 2–3, mid-size organization uses 5–7, larger team uses all 10.

    Can I add more users later?

    Yes. To add users after registration, call (877) 600-1120 Option 2 or email cs@voltyid.com and we'll add the sub-licenses (up to 10 total).

    Does the 75-day trial start now or when I install the software?

    The trial starts at registration — the moment you complete this step. You'll see your trial countdown in your voltyid.com account. Install the software whenever you're ready; the trial runs from the registration date.

    Connect Your Printer

    Plug your printer into power, then connect it to your computer with the provided USB cable. Place it securely on a flat surface.

    unboxing

    Important:

    Only use the original power cord, adapter, and USB cable. Third-party accessories may cause issues with power, connection, or print quality.

    unboxing
    unboxing

    Step 1:

    Take out the power cable and power adapter from the accessories box. Connected all cables as below picture.

    unboxing

    Step 2:

    The power adapter DC output connected to the card printer power interface, and the power line AC input connected to the mains socket.

    unboxing

    Step 3:

    USB communication interface installation: USB-A interface (square type) connect to PC end and USB-B interface (round type) connect to card printer’s USB port.

    Continue

    FAQ

    Why do I need to register my printer?

    Registration is the single step that sets everything up at once: your Volty ID account, your 75-day software trial, your user seats (up to 10), and your activation key. It takes about 2 minutes and you only do it once.

    Where do I find my printer serial number?

    The serial number is on a sticker on the bottom of the printer and on the side of the box your printer came in. It usually starts with VX followed by digits. If you can't find it, call (877) 600-1120 and we'll help locate it from your order.

    How many users should I add?

    Add the number of people who'll need to design or print badges. Every Volty ID subscription covers up to 10 users (one paid, nine free), so there's no cost benefit to adding fewer than you need. Common picks: small office uses 2–3, mid-size organization uses 5–7, larger team uses all 10.

    Can I add more users later?

    Yes. To add users after registration, call (877) 600-1120 Option 2 or email cs@voltyid.com and we'll add the sub-licenses (up to 10 total).

    Does the 75-day trial start now or when I install the software?

    The trial starts at registration — the moment you complete this step. You'll see your trial countdown in your voltyid.com account. Install the software whenever you're ready; the trial runs from the registration date.

    Install the Ribbon and Cards

    Set up your ribbon and load cards properly. Follow the visual guide carefully to install your ribbon and cards, avoiding jams and errors.

    unboxing

    Step 1:

    Open the ribbon box, take out the ribbon.

    unboxing

    Step 2:

    Install the ribbon into the cartridge according to the color direction.

    unboxing

    Step 3:

    As shown in picture below, take ribbon cartridge’s side, install the ribbon cartridge and close the upper cover.

    Continue

    FAQ

    Why do I need to register my printer?

    Registration is the single step that sets everything up at once: your Volty ID account, your 75-day software trial, your user seats (up to 10), and your activation key. It takes about 2 minutes and you only do it once.

    Where do I find my printer serial number?

    The serial number is on a sticker on the bottom of the printer and on the side of the box your printer came in. It usually starts with VX followed by digits. If you can't find it, call (877) 600-1120 and we'll help locate it from your order.

    How many users should I add?

    Add the number of people who'll need to design or print badges. Every Volty ID subscription covers up to 10 users (one paid, nine free), so there's no cost benefit to adding fewer than you need. Common picks: small office uses 2–3, mid-size organization uses 5–7, larger team uses all 10.

    Can I add more users later?

    Yes. To add users after registration, call (877) 600-1120 Option 2 or email cs@voltyid.com and we'll add the sub-licenses (up to 10 total).

    Does the 75-day trial start now or when I install the software?

    The trial starts at registration — the moment you complete this step. You'll see your trial countdown in your voltyid.com account. Install the software whenever you're ready; the trial runs from the registration date.

    Install the Printer Driver

    Get the latest driver for smooth printing

    unboxing

    Download and install the driver for your printer

    Windows Download
    Continue

    FAQ

    Why do I need to register my printer?

    Registration is the single step that sets everything up at once: your Volty ID account, your 75-day software trial, your user seats (up to 10), and your activation key. It takes about 2 minutes and you only do it once.

    Where do I find my printer serial number?

    The serial number is on a sticker on the bottom of the printer and on the side of the box your printer came in. It usually starts with VX followed by digits. If you can't find it, call (877) 600-1120 and we'll help locate it from your order.

    How many users should I add?

    Add the number of people who'll need to design or print badges. Every Volty ID subscription covers up to 10 users (one paid, nine free), so there's no cost benefit to adding fewer than you need. Common picks: small office uses 2–3, mid-size organization uses 5–7, larger team uses all 10.

    Can I add more users later?

    Yes. To add users after registration, call (877) 600-1120 Option 2 or email cs@voltyid.com and we'll add the sub-licenses (up to 10 total).

    Does the 75-day trial start now or when I install the software?

    The trial starts at registration — the moment you complete this step. You'll see your trial countdown in your voltyid.com account. Install the software whenever you're ready; the trial runs from the registration date.

    Install and Activate Volty ID Software

    Unlock your software with your activation code

    unboxing

    Activation Code

    Install Volty ID software, then enter the activation code below. We've also emailed it to you

    unboxing

    Volty ID Starter Edition

    Windows Download
    Continue

    FAQ

    Why do I need to register my printer?

    Registration is the single step that sets everything up at once: your Volty ID account, your 75-day software trial, your user seats (up to 10), and your activation key. It takes about 2 minutes and you only do it once.

    Where do I find my printer serial number?

    The serial number is on a sticker on the bottom of the printer and on the side of the box your printer came in. It usually starts with VX followed by digits. If you can't find it, call (877) 600-1120 and we'll help locate it from your order.

    How many users should I add?

    Add the number of people who'll need to design or print badges. Every Volty ID subscription covers up to 10 users (one paid, nine free), so there's no cost benefit to adding fewer than you need. Common picks: small office uses 2–3, mid-size organization uses 5–7, larger team uses all 10.

    Can I add more users later?

    Yes. To add users after registration, call (877) 600-1120 Option 2 or email cs@voltyid.com and we'll add the sub-licenses (up to 10 total).

    Does the 75-day trial start now or when I install the software?

    The trial starts at registration — the moment you complete this step. You'll see your trial countdown in your voltyid.com account. Install the software whenever you're ready; the trial runs from the registration date.

    Test Your Printer

    Print your first test card. Check alignment, clarity, and color quality

    unboxing

    Step 1:

    Turn on the printer.

    unboxing

    Step 2:

    Press and hold the printer's front-panel button until the test card prints.

    unboxing

    Step 3:

    Verify that card prints correctly (colors, text clearly visible, no faded areas).

    See Test Card Tips Having Trouble?
    Continue

    FAQ

    Why do I need to register my printer?

    Registration is the single step that sets everything up at once: your Volty ID account, your 75-day software trial, your user seats (up to 10), and your activation key. It takes about 2 minutes and you only do it once.

    Where do I find my printer serial number?

    The serial number is on a sticker on the bottom of the printer and on the side of the box your printer came in. It usually starts with VX followed by digits. If you can't find it, call (877) 600-1120 and we'll help locate it from your order.

    How many users should I add?

    Add the number of people who'll need to design or print badges. Every Volty ID subscription covers up to 10 users (one paid, nine free), so there's no cost benefit to adding fewer than you need. Common picks: small office uses 2–3, mid-size organization uses 5–7, larger team uses all 10.

    Can I add more users later?

    Yes. To add users after registration, call (877) 600-1120 Option 2 or email cs@voltyid.com and we'll add the sub-licenses (up to 10 total).

    Does the 75-day trial start now or when I install the software?

    The trial starts at registration — the moment you complete this step. You'll see your trial countdown in your voltyid.com account. Install the software whenever you're ready; the trial runs from the registration date.

    Start Designing Cards

    Design professional-quality ID cards easily

    unboxing

    Your printer is ready! Explore templates or create custom designs

    Learn to Create Cards

    Step-by-Step Tutorials: Designing Your ID Card and Setting Up the Database

    unboxing

    Clear, step-by-step instructions for designing a basic ID card

    unboxing

    Instructions for setting up the internal database

    • (732) 987-5300
    • support@voltyid.com
    • Live Chat
    unboxing
    Don't have this Software? Upgrade Software Edition
    printer-step-8-5

    Import Your Data from Excel or CSV

    Easily import your names, photos, ID numbers, barcodes, or any other card data from Excel or CSV. This makes card printing fast and automated—no manual data entry required.

    How to import data

    Follow The Instructions Step-by-Step

    1. Click “Connect to Database” inside the Volty ID software.

    This button is usually found in the top toolbar under the Database tab.

    2. Choose “Direct Excel File Driver”

    This option lets you connect directly to your Excel spreadsheet without needing to convert or install anything else.

    3. Browse and Select Your Excel File (.xlsx or .csv)

    Once selected, click Next to continue.

    4. Choose the Worksheet and Define the Header Row

    Select the sheet you want to import.

    • Check the box if your first row contains column names (headers).
    • Set where your data starts (usually row 2).

    5. Configure Column Data Types (if needed)

    ⁠Most columns can be left as-is.

    • ⁠If you’re importing dates or times, make sure to manually set the column type to avoid formatting issues.

    6. Select the Columns to Use

    ⁠Pick the data fields you want to connect to your card layout (e.g., First Name, Photo, Barcode, etc.).

    7. Assign a “Guide Column”

    Choose one column to act as the unique identifier for each record—this is usually an ID number or email.

    8. Finalize and Click “Finish”

    voltyid will now link the database to your card project. You’ll see your data loaded in the record list.

    Important:

    Your Excel or CSV file *must remain closed* while working in Volty ID, or the connection won't work

    Using the Data on Your Card Design

    Once connected, simply drag and drop any column field onto your card layout—names, photos, barcodes, etc.

    unboxing

    Want to add a photo?

    Just drag the “Photo” column onto your design and it will auto-fill per record.

    Continue

    Essential Maintenance Tips

    Keep your printer running smoothly

    printer market

    Regular cleaning prevents errors and ensures optimal print quality

    Get Printer Guide
    TIP 1

    Clean your printer every time you change the ribbon

    This is critical to avoid faded cards and damage to the printhead. Use the official cleaning kit and cleaning cards provided with your printer for optimal results.

    printer market
    See product

    Cleaning card moving path

    Deposition of dust or contaminants inside the card printer may cause damage to important parts and affect the printing effect. Therefore, it’s recommended to clean the printer when changing the ribbon or at least clean one time a month.

    printer market

    Step 1:

    Take out the cleaning card from the accessory box and remove the 3M hyaline layer on cleaning card’s both sides and put it into input hopper.

    printer market

    Step 2:

    When Card printer shows “Ready”, press “OK” one time, then press “>” two times.

    printer market

    Step 3:

    LCM show “Clean function” press “OK” one time. Then LCM will show “Open the cover”.

    printer market

    Step 4:

    Open the cover, take out ribbon cartridge, and then close the upper cover.

    printer market

    Step 5:

    Press “OK” one time. The card printer will start to cleaning.

    printer market

    Step 6:

    The cleaning card will be exit from card exit mouth after finished cleaning. After it, please install the ribbon cartridge and close the upper cover.


    Cleaning print head steps:

    printer market

    Step 1:

    Take out cleaning stick from accessories box.

    printer market

    Step 2:

    Turn off the card printer, open the upper cover and find the print head show in below picture.

    printer market

    Step 3:

    Wipe the print head in one direction, from left to right or right to left with cleaning stick. Do not wipe back and forth. Generally wipe 3-5 times will be ok.

    TIP 2

    Proper Ribbon Replacement

    1. Power off your printer.
    2. Open the ribbon cover.
    3. Remove the used ribbon and insert the new one, ensuring correct alignment.
    4. Close the cover and restart the printer.

    Use original ribbons only to maintain quality and avoid malfunctions.

    printer market
    See product
    TIP 3

    Faded Prints:

    • Check if the ribbon is properly installed.
    • Clean the printhead using a cleaning card.

    Card Jams:

    • Remove any stuck cards carefully.
    • Ensure cards are properly loaded and are the correct type.
    printer market
    See product
    Continue

    You're All Set!

    Everything you need to get started and keep printing — drivers, guides, and compatible supplies.

    all setup printer

    Manuals, Setup Guides & Software Downloads

    Setup Guide

    PDF for installation & basic use

    Download

    User Manual

    Detailed PDF covering operations & troubleshooting

    Download

    ⁠Latest Printer Drivers

    Windows

    Firmware Updates

    Windows - VX100 Windows - VX200 Windows - VX300

    Software Downloads

    Windows

    Helpful Videos

    unboxing

    Clear, step-by-step instructions for designing a basic ID card

    unboxing

    Instructions for setting up the internal database

    Step-by-Step Setup Guides

    Not sure where to begin? These quick guides walk you through every step — from unboxing to printing perfect ID cards

    setting up your printer
    Setting Up Your Printer

    Learn how to unpack, connect, and run your first test print — in under 10 minutes

    Read Full Guide
    setting up your printer
    Getting Started with the Software

    Step-by-step setup for your driver and software. Includes screenshots and common troubleshooting tips

    Read Full Guide
    setting up your printer
    Designing Eye-Catching ID Cards

    Tips and templates for making cards look clean, readable, and professional — even with no design experience

    Read Full Guide
    setting up your printer
    Setting Up Your Printer

    Learn how to unpack, connect, and run your first test print — in under 10 minutes

    Read Full Guide
    setting up your printer
    Getting Started with the Software

    Step-by-step setup for your driver and software. Includes screenshots and common troubleshooting tips

    Read Full Guide
    setting up your printer
    Designing Eye-Catching ID Cards

    Tips and templates for making cards look clean, readable, and professional — even with no design experience

    Read Full Guide

    Need Answers? We've Got You

    Why do I need to register my printer?

    Registration is the single step that sets everything up at once: your Volty ID account, your 75-day software trial, your user seats (up to 10), and your activation key. It takes about 2 minutes and you only do it once.

    Where do I find my printer serial number?

    The serial number is on a sticker on the bottom of the printer and on the side of the box your printer came in. It usually starts with VX followed by digits. If you can't find it, call (877) 600-1120 and we'll help locate it from your order.

    How many users should I add?

    Add the number of people who'll need to design or print badges. Every Volty ID subscription covers up to 10 users (one paid, nine free), so there's no cost benefit to adding fewer than you need. Common picks: small office uses 2–3, mid-size organization uses 5–7, larger team uses all 10.

    Can I add more users later?

    Yes. To add users after registration, call (877) 600-1120 Option 2 or email cs@voltyid.com and we'll add the sub-licenses (up to 10 total).

    Does the 75-day trial start now or when I install the software?

    The trial starts at registration — the moment you complete this step. You'll see your trial countdown in your voltyid.com account. Install the software whenever you're ready; the trial runs from the registration date.

    Keep Printing Without Pause — Grab Your Supplies

    Genuine YMCKO Full-Color Ribbon, 100 Prints, for VX100 ID Card Printer

    Genuine YMCKO Full-Color Ribbon, 100 Prints, for VX100 ID Card Printer

    Regular price $49.00
    Regular price Sale price $49.00
    Volty ID VXrK2000 Genuine Monochrome Black Ribbon, 2,000 Prints, for VX100, VX200, and VX300 ID Card Printers

    Volty ID VXrK2000 Genuine Monochrome Black Ribbon, 2,000 Prints, for VX100, VX200, and VX300 ID Card Printers

    Regular price $99.00
    Regular price Sale price $99.00
    CR80 30 Mil PVC Cards - Bodno

    Volty ID 500-Pack Bulk Blank White PVC ID Cards, 30 Mil CR-80 Credit Card Size, Print-Ready for VX100/VX200/VX300 Printers

    Regular price $39.99
    Regular price Sale price $39.99
    Volty ID VXCKIT Genuine Cleaning Kit for VX100, VX200, VX300 ID Card Printers — 5 Swabs, 3 Cloths, 10 Cleaning Cards

    Volty ID VXCKIT Genuine Cleaning Kit for VX100, VX200, VX300 ID Card Printers — 5 Swabs, 3 Cloths, 10 Cleaning Cards

    Regular price $39.00
    Regular price Sale price $39.00
    Hand held ID Card Slot Punch (Works with All PVC Cards and ID Card Printers) - Bodno

    Volty ID Heavy-Duty Handheld ID Card Slot Punch, Reinforced Steel, Cuts Clean Lanyard Slots in CR-80 PVC Cards

    Regular price $29.99
    Regular price Sale price $29.99
    Volty ID VXP610 Genuine OEM Ribbon Cartridge Replacement for VX100, VX200, VX300 ID Card Printers

    Volty ID VXP610 Genuine OEM Ribbon Cartridge Replacement for VX100, VX200, VX300 ID Card Printers

    Regular price $59.99
    Regular price Sale price $59.99
    Volty ID VXP660 Genuine Hopper Counterweight Card for VX200 and VX300 Auto-Feed ID Card Printers (Keep a Spare)

    Volty ID VXP660 Genuine Hopper Counterweight Card for VX200 and VX300 Auto-Feed ID Card Printers (Keep a Spare)

    Regular price $29.99
    Regular price Sale price $29.99
    Volty ID VXP670 Genuine 300 DPI Replacement Printhead for VX100, VX200, VX300 ID Card Printers — OEM Part

    Volty ID VXP670 Genuine 300 DPI Replacement Printhead for VX100, VX200, VX300 ID Card Printers — OEM Part

    Regular price $599.00
    Regular price Sale price $599.00
    Volty ID VXP700 Protective Storage Box with Custom Foam Insert for VX100, VX200, VX300 ID Card Printers

    Volty ID VXP700 Protective Storage Box with Custom Foam Insert for VX100, VX200, VX300 ID Card Printers

    Regular price $19.00
    Regular price Sale price $19.00
    Volty ID VXP620 Genuine 100-Card Output Hopper Replacement for VX200 and VX300 Auto-Feed ID Card Printers

    Volty ID VXP620 Genuine 100-Card Output Hopper Replacement for VX200 and VX300 Auto-Feed ID Card Printers

    Regular price $49.99
    Regular price Sale price $49.99
    Volty ID VXP630 Genuine OEM Card Moving Roller Replacement for VX100, VX200, VX300 ID Card Printers

    Volty ID VXP630 Genuine OEM Card Moving Roller Replacement for VX100, VX200, VX300 ID Card Printers

    Regular price $29.99
    Regular price Sale price $29.99
    Volty ID VXP640 Genuine Adhesive Cleaning Roller Replacement, Protects Printhead, for VX100, VX200, VX300 Printers

    Volty ID VXP640 Genuine Adhesive Cleaning Roller Replacement, Protects Printhead, for VX100, VX200, VX300 Printers

    Regular price $29.99
    Regular price Sale price $29.99
    Volty ID VXP650 Genuine OEM Ribbon Drive Gear Replacement for VX100, VX200, VX300 ID Card Printers

    Volty ID VXP650 Genuine OEM Ribbon Drive Gear Replacement for VX100, VX200, VX300 ID Card Printers

    Regular price $29.99
    Regular price Sale price $29.99

    Reach The Right Team Fast

    Our support team is ready to assist you.
    Responses within one business day

    Contact us

    Contact us

    Need help right now? Contact us at support@voltyid.com
    for a quick response from our experts.

    First-time setup or reinstalling?

    Use the Setup Wizard

    Register your printer here

    Go to Printer Registration
    Registration successful

    Your activation code will appear when installing your software.

    Thank You

    • (732) 987-5300
    • support@voltyid.com
    • Live Chat

    Book Free 1-Hour Onboarding

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    • Volty ID 411 Boulevard of the Americas Suite 110, Lakewood, NJ 08701
    • (732) 987-5300
    • info@voltyid.com
    • Monday - Friday: 8am - 7pm EST Saturday - Sunday: Closed
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