Bought on Amazon?
Got your Volty ID printer on Amazon? Start here.
Volty ID Software isn’t sold on Amazon. You get it here: register your printer and your activation code shows on screen and comes by email. Your 75-day free trial starts that day.
Questions? Call (877) 600-1120, Monday to Friday, 10am to 7pm ET.
Free with every Volty ID printer
Want us to set it up with you?
Book a free call with Angelo, your Volty ID setup technician, on Google Meet. Full setup (1 hour): the printer, the software and your card design, and your first card prints before you hang up. Quick help (20 minutes): a question or a refresher.
How it works
- 1Register your printerEnter your Amazon order number and the printer’s serial number. Your activation code shows on screen and is emailed to you. Your 75-day free trial starts.
- 2Install and activateOn a Windows computer, install the driver, then Volty ID Software, and enter your code. Setup steps
- 3Pick a plan by day 75Your same code keeps working on the plan. You can also buy a plan now. See the plans
Volty ID printers work only with Volty ID Software
The VX100, VX200 and VX300 print with Volty ID Software only, and Volty ID Software works only with Volty ID printers.
Pick your plan
Every plan works on up to 10 computers: 1 paid plus 9 free, with free updates and support. Pay monthly or yearly.
Business
$39.99per month
- Everything in Starter
- Excel / CSV import and printing
- Auto face-crop for photos
- Up to 10 computers
Professional
$69.99per month
- Everything in Business
- 2D and QR barcodes
- ODBC database connection
- Up to 10 computers
Not sure which plan? Use the free trial and decide before day 75, or call (877) 600-1120.
What you need to register
Amazon order number
On the packing slip in the box, after “Order ID”, and under Your Orders in the Amazon account that bought it. Type it with the dashes:
111-1234567-1234567
Not the tracking number or the barcode on the box. Office or school ordered it? Ask whoever placed the order.
Printer serial number
On the label on the back or bottom of the printer, marked S/N. Ten letters and numbers starting with S1, like:
S130I11181
Not the number starting with PSP or CPP.
Registration says “order not found”? Type the order number with the dashes, no spaces, and set Purchased From to Amazon. Still stuck? Send us a message or call (877) 600-1120.
Who handles what
Volty ID
- Registration and your activation code
- Setup, drivers and Volty ID Software
- Software plans and billing
- Printer and software support
- Free 1-hour setup call
Amazon
- Your printer invoice
- Returns and refunds of your Amazon order
- Delivery of your Amazon order
Questions
Is my activation code in the box?
No. It shows on screen when you register your printer and is emailed to you. No email? Search your inbox and spam for Volty ID, or call (877) 600-1120.
Can I use other ID card software with my Volty printer?
No. The VX100, VX200 and VX300 work only with Volty ID Software.
Can I buy Volty ID Software on Amazon?
No. It’s only on voltyid.com. Registering your printer starts your 75-day free trial.
What happens on day 75?
Your free trial ends. Pick a plan and your same activation code keeps working.
Can I buy a plan before day 75?
Yes. Pick your plan any time.
How many computers can use one plan?
Up to 10: 1 paid plus 9 free.
Does it work on a Mac or Chromebook?
No. You need Windows 7 to 11 on an Intel or AMD processor.
I got a new computer.
Install the driver and Volty ID Software on it and enter the same activation code. If it says the code is already in use, call (877) 600-1120 and we’ll release it.
Invoice or return for the printer?
Both go through your Amazon order.
Send us a message
Include your Amazon order number and the printer serial number.
Rather talk? Call (877) 600-1120, Monday to Friday, 10am to 7pm ET.